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Data Security & Compliance

Travel Safely. Explore Freely.

BORWICK TRAVEL LLC operates under a formal data security and privacy compliance program covering traveler data, payment security, and itinerary privacy.

Traveler Privacy Protocols

All travelers in our client database are collected under explicit double-opt-in consent, with clear disclosure of data usage purposes. Personally identifiable information (PII) is encrypted and isolated and is never included in client deliverables unless contractually specified and respondent-consented.

We comply with the California Consumer Privacy Act (CCPA), the CAN-SPAM Act, and follow ESOMAR Code of Conduct and ICC/ESOMAR International Code standards for travel planning data ethics.

Client Data Confidentiality

All client data, research briefs, competitive intelligence deliverables, and proprietary findings are treated as confidential under our standard Master Service Agreement. Data is stored in encrypted form at rest and in transit. Client data is never shared with third parties, used for any purpose other than the contracted engagement, or retained beyond the agreed data retention period.

Security Infrastructure

Our travel booking infrastructure uses TLS 1.3 transport encryption, AES-256 at-rest encryption, multi-factor authentication on all staff accounts, and role-based access control restricting respondent PII to authorized personnel only. Regular penetration testing and vulnerability assessments are conducted by a third-party security firm.

Contact

For security disclosures or data privacy inquiries, contact us at reservations@borwicktravel.com.